Yes, we offer FREE Australia-wide shipping on orders over $99, and FREE International shipping on orders over $149! Please note this applies to the order total after any discounts have been applied. Please head over to our Shipping Page for more information.
We ship using Express Post within Australia, which usually takes 1-3 business days. Please note that this is an estimate based on Australia Post information.
Before contacting us about a missing parcel, please check the tracking number provided to you by email for more details about your package's location, as it may be waiting for pickup at your local post office.
International orders may be subject to unforeseen delays with postal services and we ask for you to wait at least 20 days since your shipment notification to contact us if you have not yet received your order.
For more information about shipping, please head over to our Shipping Page.
In some countries, you are required to pay local import taxes. Please check with your local customs before ordering, as you will be responsible for any additional fees once your parcel arrives in your country. For more details, head to our Shipping Page.
To convert from other ring sizing systems to our sizing, use the other brand's ring sizing chart to find the diameter (either in MM or inches) of your preferred size. Then scroll to the bottom of our Sizing Page to find the closest corresponding US size.
We currently stock many styles in sizes 6 to 10. It is our intention to be able to offer a full size range up to size 12, as being able to offer inclusive sizing is something we are very passionate about. In the meantime, we are happy to produce custom orders in many styles where possible, at no extra cost. Please get in touch at email@example.com with the styles and sizes you are interested in and we will do our best to help you out
Unfortunately you can only use a single discount code per order. Please also note that the minimum order for FREE shipping ($99 within Australia and $150 International shipping) comes into effect after any discount code has been applied.
Our gold jewellery is made from solid .925 sterling silver, plated in 1 micron 18K gold. Standard gold plating can range anywhere between .5 micron and 1 micron, and we are happy to be able to provide very high quality affordable gold jewellery. Please see our jewellery care guide for more information on how to keep your jewels looking their best.
We want you to be 100% satisfied with your new purchase, and offer a 60 day manufacturing warranty on our jewellery. If anything about your order is less than perfect, please contact us straight away, with a picture of your jewellery and order number, and we will be happy to sort it out for you.
Please note this does not cover misuse or damage caused by not following our jewellery care instructions, which can be found HERE.
We encourage you to check out our detailed ring sizing guide before placing your order, to give yourself the best change of a perfect fit the first time. However, if upon receiving your new jewellery it's still not quite right, we are happy to exchange it for another size.
Please get in touch about initiating an exchange. Please note you will be responsible for return shipping costs.
We want you to be 100% satisfied with your order and offer a 60 day manufacturing warranty.
If anything about your order is less than perfect, please email us straight away at firstname.lastname@example.org, with a picture of your jewellery and order number, and we will be happy to sort it out for you!
Please note this does not cover misuse or damage caused by not following the instructions provided on our jewellery care page.